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Note: It takes 2-4 weeks for a change of address to take effect.
US/Canada users you can find your print subscription account number on the mailing label of your magazine.
It is the 10 digits directly above your name following #TIM.
You can also look up your account number in Manage Account using your mailing address.
If you have registered and logged in on time.com, you can always make changes to your account preferences and find your account number in My Account.
If you are located outside of the US/Canada you can find your 12 digit account number on your magazine wrapper above your address.
You can also look up your account number for Asia and Pacific or Europe, Middle East, Africa, and Latin America.
US/Canada users can update both your email and mailing address online.
For your email address:
For your mailing:
Note: It takes 2-4 weeks for the change of address to take effect. If you have any trouble changing your email or mailing address, you may contact customer care. If you have registered and logged in on TIME.com, you can always make changes to your account preferences in My Account.
If you are located outside of the US/Canada
You can manage your subscription account at our Online Customer Service Centre for Asia and Pacific or Europe, Middle East, Africa, and Latin America.
If you have not used our Online Customer Service Centre before, you will need to Register as a New User. Your Time.com account credentials will not give you access.
If you have not used our Online Customer Service Centre before, you will need to Register as a New User. Your Time.com account credentials will not give you access.
Alternatively, you can email our subscription customer care for Asia and Pacific or Europe, Middle East, Africa, and Latin America
US/Canada users
United States: It will take 4-6 weeks for your first print issue of the magazine to arrive.
Canada: It will take 6-7 weeks for your first print issue of the magazine to arrive.
Other countries: It will take 4-6 weeks for your first print issue of the magazine to arrive.
If you are located outside of the US/Canada
If you have a print or E-Magazine subscription you can access your TIME Digital magazines under "My Account". If you need to login to TIME.com, follow these steps:
Once you are signed in - under "My Account", click "Digital Magazines" from the drop down menu
If it's the first time you access your E-Magazine Library, or you have logged out from your library, the system will ask for your email and we will email you a direct link to your Library.
You my also go here and enter the email associated with your subscription
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If you need additional help, please do not hesitate to contact our customer care team. To better assist you, please include your account number and/or mailing address in your inquiry to customer care.
For customers based in the United States, Puerto Rico or Canada, please contact customer care: time-customerservice@time.com.
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For customers based in Europe, the Middle East, Africa or Latin America, please contact customer care: time@subscription.co.uk.
For customers based in Asia and South Pacific, please contact customer care: time@subscribenow.com.au.
If you need to reach the Head of Consumer Marketing, you can do that here.
You can reach the editors at TIME via email at letters@time.com.
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