If you need additional help, please do not hesitate to contact our customer care team. To better assist you, please include your account number and/or mailing address in your inquiry to customer care.
- For customers based in the United States, Puerto Rico or Canada, please contact customer care: time-customerservice@time.com. You can also reach customer care at 1-800-843-8463.
Customer Care Hours of Operation
Monday – Friday: 8 a.m. - 10:30 p.m. ET
Saturday: 9 a.m. - 7 p.m. ET
- For customers based in Europe, the Middle East, Africa or Latin America, please contact customer care: time@subscription.co.uk.
- For customers based in Asia and South Pacific, please contact customer care: time@subscribenow.com.au.
If you need to reach the Head of Consumer Marketing, you can do that here.
If you are located outside of the US/Canada, please visit our Global Help Centre for assistance.